Refund requests must be made within 30 days of the delivery date. After 30 days from the delivery date, you must contact Arizona Rock and Mineral Co. to determine the best course of action. Arizona Rock and Mineral Co. will not issue refunds for products purchased through armballast.com. A copy of the Arizona Rock and Mineral Co. credit card purchase receipt, and a copy of the original Arizona Rock and Mineral Co. invoice. A copy of the Arizona Rock and Mineral Co. credit card purchase receipt, or a copy of the original Arizona Rock and Mineral Co. invoice, should be placed inside the return package so that it is easily visible. You may be responsible for shipping costs for returning the product to Arizona Rock and Mineral Co. Paulden, Az warehouse. The product should be shipped so that it can be tracked and/or insured; Arizona Rock and Mineral Co. is not responsible for products lost or damaged during return shipment. Returns may be subjected to a 5% restocking fee. Shipping charges may be nonrefundable. Funds will be credited within 5 days of receipt of returned product pending qualification and subject to the above criteria.
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